Apple usually has great customer service and support and the survey released today has once again confirmed that fact. According to the survey, over 50% of Apple customers say they are very satisfied with the support they receive on the phone which is an outstanding result. Most companies have less than 25% so anything over 50% is considered absolutely incredible.
This is great news for Apple because customer service and support quality are often the determining factor for many customers. If a company begins to slip in either area, like Dell once did, they are likely to see significant decreases in sales and revenue. Hopefully Apple can continue to stay on top of support as new devices come out and the customer basis continues to grow rapidly for the coming years. Of course this was only one survey but analysts expect the same results from other upcoming survey releases.
Check Out These Too:
- AppleCare Purchase Opportunity Extended AppleCare has been the standard Apple extended warranty program for quite some time and when the iPhone 4S came out they released an updated version called AppleCare+. AppleCare+ is just…
- iPhone 4 Available from China Unicom Today For current users of the iPhone 4 in China, or those who live in the country and were thinking about getting one of the new devices, this could be great…
- Watch Movies on your iPhone Using Sky GO app There are a lot of different iphone apps out there in the iTunes app store that will allow you to watch TV programmes on your phone such as the iPlayer…
- Take a Verizon iPhone Preorder and Get The Most Benefit The best thing in choosing a gadget is when we can get it on sale early. Well, you can take a verizon iphone preorder and get the most benefit. Why?…
- Apple Wins Customers' Hearts Again! Apple wins again! It is already well known that Apple is one of the companies who take their consumers seriously. For this, Apple has been receiving the awards that they…
- Samsung And Microsoft Teams Up Against Apple Apple has been working overtime making sure that their consumers are getting only the best quality of technology that they could offer. Aside from that they are also hearing out…
- Apple iPhone 4 Outdone by HTC, Samsung and Blackberry We all know that one of the most popular phones that has been released in the recent times is the Apple iPhone 4 device and since its release a few…
- Power Support Crystal Film Set for iPhones Power Support Crystal Film Set for iPhones - For the past nine years, thousands of iPod cases are produced and made available in the market. Each of these products comes…
- iPod Help Support iPod, better known as a revolutionary device from Apple. With the launch of iPod, Apple captured the market with the record sales all around the world. iPod Shuffle, iPod Nano,…
- Android Gaining Points Over Apple? Apple is working double time. News about Apple is very unstable this week. If you haven't been reading to our other posts, some posts have been positive, while some just…
- A Means of Opening the iPod’s Door for Applications No one can ever deny the mere fact that the iPod Touch is one of the cutest media players in the face of the planet. There is a very helpful…
- Apple Patches Security Hole in Mac OS X Server 10.6.5 As some of you might already know, there has been a security issue with the Mac OSX server where the mail server was causing problems. On the server, the Dovecot…
- iPhone Drops in Popularity, Is This the End? Ever since the original iPhone came out in 2007, it's been the lead smartphone in popularity in smartphones. Those who have one are always waiting for the next upgrade, and…
- How to Activate an iPhone? To activate an iPhone, we would need to have some things handy such as USB cable, credit card, dock, cellular phone service contract, iTunes app, and the iPhone. Avoid online…
- Survey Shows iPad Usage is Similar to PC usage There are a lot of differences between the iPad and the traditional PC but it has now been found that the usage of the devices is quite similar. One of…
- How to Remove Robokiller from iPhone How to Remove Robokiller from iPhone - RoboKiller is a free app available in the App Store. Robokiller will detect unwanted robocalls, spam, and unmasking unknown numbers with the Super…
- Siri Leads to Increased Data Usage Siri has been a big hit with iPhone 4S users since it first came out but unfortunately it looks like there may be one big drawback to the amazingly helpful…
- Latest Update on Next Apple iPhone 5 Previously, when Apple has released new products such as the iPhone 4s or the iPad 3 device, we have seen people queuing up at their shops for hours in advance.…
- Sending And Receiving Text Messages on iPad Sending And Receiving Text Messages on iPad - Technology really has a power to be able to do everything that is being thought to be impossible, this is somewhat useful…
- Apple Planning to Refund Australian Customers The latest iPad from Apple has been an overwhelming success all around the world. Available in both Wifi and 4G models the iPad has been successful for a wide variety…
- No More Updates For Old Macs As Apple is extending forward to it's market, it's also leaving behind and saying goodbye to its past creations. Their iPhone has just won the top place at the recent…
- HTC buys patents from Google to sue Apple Here are the latest Bloomberg report regarding patents war, we say that HTC sued APPLE last week after he bought more Google patents. Apple Inc. is a Silicon Valley…
- Fast Charger for iPhone Fast Charger for iPhone - Many smartphone users like to keep their phone’s battery topped off as much as possible. After all, having a fully charged phone means you don’t…
- Adobe Flash Video on iPhone and iPad is Finally Launched Adobe Flash Video on iPhone and iPad is Finally Launched Recently I got a news about adobe flash released for ipad and iphone. But you need to know that is…
- HP Take on Apple in Tablet Market One of the most innovative and successful products that has been released in the past year has been the Apple iPad device. This has completely changed the way that we…
- Study: iPhone owners believe iPhone 4, older Apple… A research group known as Retrevo recently completed a latest research that finds one-third (34 percent) of iPhone owners who believe on the compatibility of iPhone 4 and older Apple…
- How To Make Calls On An Ipod Touch The iPod Touch is basically an iPhone clone sans the cellular and SMS functions. Of course, the iPhone costs $100 more for the unit itself and requires an ongoing service…
- Apple Faces Even More Problems with the iPhone Everyone knows about the trouble Apple has been having lately with their new phone, the iPhone 4. But it seems the company may be facing new problems with their older…
- First Apple Computer Sold for £130,000 Today, Apple is one of the most well known companies in the world and they have a range of products that is extremely extensive and are well known throughout the…
- Apple to Launch iAd Service in UK and Europe As some of you might already know, one of the things that have been a huge success for Apple in the United States is their iAd service. This is basically…
